Effective Date: Feb 08, 2025
At ShowHubBiz, we strive to provide a seamless ticketing experience. Please read our refund policy carefully before making a purchase.
1. General Refund Policy
- All ticket sales are final and non-refundable unless stated otherwise.
- Refunds will only be processed in cases of event cancellation or rescheduling as per the event organizer’s policy.
- ShowHubBiz does not guarantee refunds for postponed events.
2. Event Cancellations & Postponements
- If an event is canceled, we will issue refunds based on the organizer’s instructions.
- If an event is postponed, the tickets will remain valid for the rescheduled date. Refunds will be at the discretion of the event organizer.
3. Incorrect or Duplicate Transactions
- If you were charged multiple times for the same ticket, please contact us with proof of the duplicate charge, and we will process a refund after verification.
- Refund requests for incorrect transactions must be submitted within [Insert Number] days of purchase.
4. Non-Refundable Scenarios
- No refunds will be provided for missing an event due to personal reasons, transportation issues, or failure to comply with entry requirements.
- Refunds are not applicable for service fees, convenience charges, or any additional costs incurred during ticket purchase.
5. Refund Processing Time
- Approved refunds will be processed within [Insert Number] business days and credited back to the original payment method.
- Processing times may vary depending on your bank or payment provider.
6. How to Request a Refund
- To request a refund, please contact our support team at:
- Email: contact@showhub.biz
- Include your order details, event information, and reason for the refund request.
7. Changes to Refund Policy
ShowHubBiz reserves the right to update this refund policy at any time. Changes will be posted on this page with an updated effective date.
Cancellation Policy
At ShowHubBiz, we follow a strict cancellation policy to ensure fairness for both customers and event organizers.
1. Ticket Cancellations
- All ticket purchases are final and non-cancellable once confirmed.
- Cancellations or changes to bookings are not permitted unless the event is officially canceled by the organizer.
2. Event Cancellations
- If an event is canceled, you will be eligible for a refund as per the event organizer’s refund policy.
- If an event is rescheduled, your ticket remains valid for the new date. Refund eligibility will depend on the organizer’s policy.
3. No-Show Policy
- No refunds or cancellations will be provided if you fail to attend the event for any reason.
4. Contact Us
For any queries regarding cancellations, please reach out to us at:
Email: contact@showhub.biz
Thank you for using ShowHubBiz!